The latest trends in sending RCS messages for Indian businesses in 2025
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Rich Communication Services (RCS) reports revolutionize the way businesses communicate with customers. When India moves towards a multiple digital economy, RCS will appear in business reports as another big thing. In 2025, they form several key trends in the RCS landscape, making it an indispensable tool for businesses across industries. Let's explore these trends in detail. 1. Extensive acceptance of RCS businesses Like the penetration of smartphone and progress in the mobile network of Indian RCS businesses, it quickly gets growing smartphone penetration. Unlike traditional SMS, RCS offers multimedia skills, read confirmation and real -time involvement. The main brands, including electronic trading, BFSI, medical and retail sector, use RC to improve customer experience and streamline communication. 2. Increased customer involvement through rich media One of the most important advantages of RCS is its ability to support rich media, including pictures, videos, carousels and QR code...